Welcome to Avyrel. These Terms & Conditions govern your use of our website and the purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.
1. General Information
This website is operated by:
Avyrel
Germany
Email: [Your Customer Service Email]
Business Address: [Your Business Address]
For questions regarding these Terms & Conditions, please contact us using the details above.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on our website are accurate.
However, colours may appear slightly different depending on your device, screen settings, lighting, or other factors.
Product availability is subject to change without notice.
We reserve the right to correct errors, inaccuracies, or omissions in product information where legally permitted.
3. Prices
All prices displayed on our website are shown in the currency indicated at checkout.
Where applicable, prices include legally required taxes and exclude delivery charges unless otherwise stated.
Any applicable shipping costs will be displayed before you complete your order.
4. Orders and Contract Formation
When you place an order, you are submitting an offer to purchase the selected products.
After submitting your order, you will receive an order confirmation by email. The confirmation acknowledges that we have received your order.
The contract between you and Avyrel will be formed in accordance with the applicable legal requirements and the information provided during the ordering process.
We reserve the right to refuse or cancel an order where there is a legitimate reason, such as an obvious pricing error, suspected fraudulent activity, or an inability to fulfil the order.
If we cancel an order after payment has been made, the relevant amount will be refunded.
5. Payment
Payment must be completed using one of the payment methods available at checkout.
Payment providers may have their own terms and privacy policies. Please review those terms where applicable.
Your order will generally be processed after successful payment authorization.
6. Delivery
We deliver to the destinations made available during checkout.
Estimated delivery times are provided for guidance and may vary depending on destination, shipping method, carrier delays, weather, public holidays, customs procedures, or other circumstances outside our reasonable control.
Once your order has been dispatched, you may receive tracking information where available.
7. Right of Withdrawal
If you are a consumer in the European Union, you generally have a statutory 14-day right of withdrawal, subject to applicable legal exceptions.
The withdrawal period generally expires 14 days after the day on which you, or a third party designated by you, receives the goods.
For complete information about exercising your withdrawal rights, please see our Refund & Returns Policy.
8. Returns and Refunds
Returns and refunds are handled in accordance with our Refund & Returns Policy and applicable consumer protection laws.
Nothing in these Terms & Conditions limits any statutory consumer rights that cannot legally be excluded.
9. Defective or Incorrect Products
If a product is defective, damaged, or does not conform to the contract, you may have statutory rights under applicable consumer protection law.
Please contact us as soon as possible if you believe there is an issue with your order.
We may request photographs or other information to help us understand and resolve the issue.
10. Intellectual Property
Unless otherwise stated, all content appearing on the Avyrel website, including:
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Logos
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Brand names
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Product images
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Photographs
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Graphics
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Text
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Website design
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Product descriptions
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Videos
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Page layouts
is owned by or licensed to Avyrel and may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, sell, or commercially exploit our website content without prior written permission, except where permitted by law.
11. Website Use
You agree to use our website only for lawful purposes.
You must not:
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Use the website for fraudulent or unlawful activities.
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Attempt to gain unauthorized access to our systems.
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Interfere with the operation or security of the website.
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Upload malicious software or harmful code.
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Copy or reproduce website content without permission.
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Use automated systems to access or collect website information in a way that violates applicable law.
We reserve the right to restrict or suspend access where necessary to protect our website, customers, or business.
12. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, such as payment processors, shipping providers, analytics services, or social media platforms.
We are not responsible for the content, availability, privacy practices, or terms of third-party websites or services.
Your use of third-party services may be subject to their own terms and conditions.
13. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Subject to applicable law, Avyrel will not be responsible for losses that could not reasonably have been anticipated or that result from circumstances outside our reasonable control.
Nothing in these Terms & Conditions affects your statutory consumer rights.
14. Events Beyond Our Control
We are not responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include, for example:
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Natural disasters
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Severe weather
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Transport disruptions
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Strikes
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Government restrictions
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Internet or telecommunications failures
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Significant supply-chain disruptions
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Other events beyond our reasonable control
We will take reasonable steps to minimize the impact of such events where possible.
15. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
16. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or legal requirements.
The updated version will be published on this page with a revised "Last updated" date.
The Terms applicable to your purchase are those in effect at the time your order is placed, unless otherwise required by law.
17. Governing Law
These Terms & Conditions are governed by the applicable laws of Germany, subject to mandatory consumer protection provisions that may apply to you under the law of your country of residence.
Nothing in these Terms & Conditions is intended to deprive consumers of mandatory rights provided by applicable law.
18. Consumer Dispute Resolution
Consumers may have access to statutory dispute-resolution procedures or consumer protection mechanisms under applicable German and European law.
Where applicable, information about available dispute-resolution options will be provided in accordance with legal requirements.
19. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
20. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Avyrel
Germany
Email: [Your Customer Service Email]
Business Address: [Your Business Address]
Thank you for choosing Avyrel.